FREE SHIPPING & 30-DAY EXCHANGES
We don’t have special rules. You don’t have to worry about reading the “fine print.” Shipping on all domestic orders is always free. There is no minimum order or exceptions.
Try up to five of our frames for five days. Your frame changes your style. It’s a decision that takes a little getting used to. Invite your friends over for a second opinion. Try them on with different outfits. We will send your frames boxed with a free pre-paid return shipping label and there’s no obligation to buy. Have fun with the try-on experience. There is a $12 processing fee on all Try@Home Orders, but you are also given a $12 coupon that can be used on any Collins Bridge purchase.
We accept all glasses and sunglasses for refund within 10 days of purchase if there is manufacturer defect, a shipping error, or an error with the prescription or lens quality. We cannot issue refunds on pairs that do not fit as expected or don't meet the customer's aesthetic needs. In this situation we'll gladly switch out the pair you don't like for a different pair that works better.
If you’re not 100% happy with your eyewear for any reason, we’ll accept exchanges within 30 days. Just call or email us and we’ll send you a free pre-paid shipping label for you to send back your frames—your domestic shipping return is completely free.
Collins Bridge, Corp.
11240 SW 128 Street
Miami, Florida 33176